Effective date: 05 February 2026

AB Tutoring (“we”, “us”, or “our”) is committed to protecting the privacy of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information including, but not limited to:

• Student name, year level, and subjects

• Parent or guardian name

• Email address and phone number

• Lesson preferences (online or in-person)

• Availability and scheduling information

• Payment-related details (processed securely by third-party providers)

We only collect information that is reasonably necessary to provide our tutoring services.

2. How We Collect Information

Personal information may be collected when you:

• Submit an enquiry through our website or social media

• Contact us via email, phone, or messaging platforms

• Book a trial or ongoing tutoring lesson

• Communicate with us during the provision of our services

3. How We Use Personal Information

We use personal information to:

• Provide and manage tutoring services

• Communicate with students and parents/guardians

• Schedule lessons and allocate tutors

• Process payments and invoices

• Improve our services and customer experience

Personal information is not used for purposes unrelated to our tutoring services.

4. Information About Children

AB Tutoring provides services to students under the age of 18. We collect and manage personal information with the knowledge and consent of a parent or legal guardian. Key communications, payments, and agreements are handled with parents or guardians.

5. Disclosure of Personal Information

We may disclose personal information:

• To tutors within AB Tutoring for lesson delivery

• To trusted third-party service providers (such as scheduling, communication, or payment platforms) where necessary

• Where required or authorised by law

We do not sell, rent, or trade personal information to third parties.

6. Overseas Disclosure of Information

Some third-party services we use (including website hosting, online communication tools, scheduling platforms, or payment processors) may store data on servers located outside Australia. We take reasonable steps to ensure that any overseas service providers handle personal information in a manner consistent with Australian privacy standards.

7. Website Data and Cookies

Our website may collect limited information such as IP addresses, browser type, and usage data through cookies or analytics tools. This information is used solely to improve website functionality and user experience.

8. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure, including:

• Secure, password-protected systems

• Restricted access to authorised individuals only

• Secure handling of digital records

9. Data Retention

Personal information is retained only for as long as necessary to provide tutoring services or to comply with legal obligations. When information is no longer required, it is securely deleted or de-identified.

10. Access and Correction

Parents or guardians may request access to, or correction of, personal information we hold. Requests can be made by contacting us using the details provided below.

11. Complaints and Privacy Concerns

If you believe your privacy has been breached or you have concerns about how personal information is handled, please contact AB Tutoring. We will review all complaints and respond within a reasonable timeframe, taking appropriate action where necessary.

12. Data Breaches

In the unlikely event of a data breach that may result in serious harm, AB Tutoring will take reasonable steps to notify affected individuals and comply with applicable legal requirements under Australian law.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how personal information is handled, please contact:

AB Tutoring
Email: info@abtutoring.com.au
Phone: 0468883900